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OHIO HAS ONLY TWO WAYS TO FILE FOR UNEMPLOYMENT COMPENSATION BENEFITS:
- File online at http://unemployment.ohio.gov, 24 hours/day, 7 days/week. Limited service may be available while our system is being updated nightly. Check the website for available services. Please be sure to follow the prompts.
- Call toll-free 1-877-644-6562 or TTY 1-888-642-8203, Monday through Friday, 8:00 a.m. - 5:00 p.m. (excluding holidays).
The State of Ohio has expanded its call center hours until further notice. The toll-free number is now available from 8 a.m. to 5 p.m. Monday and Tuesday, 7 a.m. to 7 p.m. Wednesday through Friday, and 9 a.m. to 3 p.m. on Saturday.
- For a list of what you will need to file for unemployment compensation, please see the State’s website.
WHAT HAPPENS WHEN YOU CALL THE TOLL-FREE NUMBER:
When you call the 1-877-644-6562 number, you will be requested to select one of the following number options:
- Press #1 for assistance with unemployment applications.
- Press #2 if you are calling to file for weeks of benefits, for payment information, or to inquire on the status of a previously filed claim.
- Press #3 if you are responding to a statement of overpayment you received in the mail or a notice of change in work-search requirements and are required to register for employment services.
- If you do not have a touch-tone phone, stay on the line and your call will be directed to a customer service representative.
ONCE YOUR APPLICATION HAS BEEN FILED:
- You will receive further information by mail or email.
- Your claim will be assigned to a Processing Center (see below list) based on the last four digits of the claimant's social security number.
- If filing online and you need your Personal Identification Number (PIN) reset, please call the toll-free number 1-866-962-4064.
|Bowling Green Processing Center
|Canton Processing Center
|Jackson Processing Center
|Lima Processing Center
|Richmond Heights Processing Center
|Sherwood Processing Center
|Youngstown Processing Center
|Zanesville Processing Center